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Contact us Privacy Policy
Contact us
Privacy Policy


Website Privacy Policy 
IDB is committed to keep your personally identifiable and financial information confidential and secure.

Through our website, we strive to provide important and up to date information regarding our products and services. This includes information about our retail banking products such as: accounts, loans, cards, business solutions and extended services (online and mobile banking, mobile applications, smart ATM services, etc.) in addition to our branch locations, hours of operation, and how to contact us.
This website privacy statement explains how we collect and use information you provide through your interaction with the IDB website and for advertising purposes. 


Site Usage
When you visit our website, we may collect and store information about your visit on an anonymous, aggregate basis and use it for internal review purposes only. 

IDB may use the information we collect to analyze and track data, determine what content is most popular, and measure the number of visitors to different sections of our website. This information will assist us in making our website more useful to consumers based on their interests.

The anonymous information about your visits may be collected by using various technologies, such as cookies. Cookies are small text files placed on your computer or other devices you may be using, such as a tablet or smartphone when you visit a website. The cookie is a randomly generated 18 digit ID number that uniquely identifies a web browser on a specific computer, but is not used to identify an individual person. Cookies allow a website to recognize a particular device or browser and remember information about that device’s preferences when visiting the website again.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you block all cookies, you may find that certain features on our website will not work properly.


Google Technologies
We use Analytics technologies provided by Google, Inc. to gather information for analysis and remarketing. We use Google Analytics to better understand the activity on our site and to improve our content. 
If you wish to opt-out of Google Analytics visit the Google Analytics opt-out page.

For more information you can read the Google Privacy Policy.


Links to Other Websites
Our website contains links to other websites for your convenience and to help you obtain additional information about a product, service or topic. We are not responsible for the data collection practices, security and privacy practices or content of any third party website link. We invite you to review the terms of the individual privacy policies of any third party website you visit.

Access to Social Media portals through our website is offered for client convenience. No personal information is collected or stored by IDB when those portals are used.


Children’s Online Privacy
Our website is a general audience site, and we do not knowingly collect personally identifiable information from children under the age of 18 without parental consent. Should a child whom we know to be under 18 make known to us his or her personally identifiable information, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personally identifiable information.


IDB is committed to protect your personal information and privacy. We use Secure Socket Layer (SSL) technology to encrypt your data and provide server authentication and message integrity, allowing you to bank safely and securely online. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 

Online Forms
There are sections of the Website where we ask for personal information (like name, email, address, and telephone number) for example, when you complete our online contact us form to submit an enquiry, online simulators, loan forms, etc.  This information is used to provide those who inquire additional details about our products and services, and to get in touch with customers when necessary. If you plan to access these online forms please be sure you read any applicable terms and conditions. 

Information accuracy collected online
All the information filled when visiting our website should be accurate, complete and up to date as necessary for its purpose of use. If you believe that our records contain inaccurate, incomplete or outdated information about you, please contact a Customer Service Officer at your nearest branch or our customer service center on: 6660


Changes to this Website Privacy Policy
IDB reserves the right to amend this Website Privacy Policy as needed to reflect legal and regulatory changes, technological advancements, or changes in IDB's practices.

How to contact us about this Website Privacy Statement
If you have any questions about our website or this privacy statement, please contact our Customer Service Center by phone: 6660 or by e-mail: